Christina Gibson
Senior Solicitor; Lead Case Manager Life, Disability and Credit at Insurance & Financial Services Ombudsman Scheme - N/A, N/A, NZ
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N/A
Wellington Region, New Zealand
Insurance & Financial Services Ombudsman Scheme
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Check out our latest updates about New Zealand insurance and financial services issues, topics and events. We share tips and lessons about common complaint issues - to help improve outcomes for the consumer and sector.For 25 years, the IFSO Scheme has provided an independent, fair and free dispute resolution service for customers of our members: 54 insurers, 2,100 financial advisers, 600 advice business and 1,700 other service providers.Thinking of joining? Call us!IFSO Scheme membership includes:* Free helpline 0800 888 202 to assist early resolution of customer issues* Online templates and checklist for fair and effective complaints management* Online resources and training for FAP's 2021 licensing compliance * Regular insights and updates from complaint dashboards* Online case study database * Extensive member training and professional development