Christopher Hernandez's Colleagues at Apex Healthcare Systems
Christopher Hernandez's Contact Details
New York,New York,United States
Apex Healthcare Systems
Christopher Hernandez's Company Details
Apex Healthcare Systems is the premier provider of IT services to the healthcare industry. Our broad suite of services, platforms and applications provides added value to skilled nursing facilities, inpatient rehab facilities and associated management companies. Apex has been providing services to skilled nursing facilities and rehab centers nationwide, for over a decade. In addition to our technology, we bring integrity and professionalism to every point of engagement with our diverse client base. Our success is built on the belief that gaining the trust of our clients, and working diligently toward their best interests, creates a relationship that breeds satisfaction at every level. Our purchasing department leverages the buying power of our entire client base to ensure that our clients get the highest quality components and services at the lowest possible cost. We handle contract negotiations and take care of the actual purchasing for communications providers, servers, workstations, laptops, Wyse (Citrix) terminals, printers, fax machines, Internet connectivity and more… Standardization and virtualization are our strategies for maintaining well-functioning platforms across a broad and diverse array of clients. We host desktops and servers in our state-of-the-art Citrix and Virtualization datacenter. We monitor systems for performance, security and stability and we back up all managed data so our customers can concentrate on managing their facilities, rather than their IT infrastructure. Apex Management Portal (AMP) provides the platform to manage and integrate resident data. AMP leverages integrations with referral services, payer eligibility systems and implements workflow rules which make AMP and RTS the quickest path from the hospital to any skilled nursing facility. Our helpdesk provides three tiers of escalation, a professional team and a great process to take care of customer service requests in a timely manner.