24/7 physician access including cell phone email and text Primary preventive and basic urgent care Same-day or next-day appointments available Appointments lasting at least 30 minutes Active management of chronic diseases Coordination with specialists 24/7 physician access by phone email and text for urgent needs 24/7 Provider Access Direct Primary Care Preventive Care Urgent Care Employee Benefits Population Health On-Site Clinics Chronic Disease Management Care Coordination B2C Hospital/Clinic Specialty Hospitals Except Psychiatric Hospital & Health Care Health Care Services Hospitals Health Care