Clayton Reed's Company Details
Hemel Hempstead, Hertfordsh, UK • 250 - 499 Employees
Technology Consulting/Tech Services
Eckoh provides customer engagement, contact centre and secure payment solutions. Leading organisations across all sectors exceed their customer experience goals through our self-service and voice channel technologies. They not only improve customer experience, but increase contact centre efficiency and reduce operational costs. At the point of the customer journey that needs a payment transaction, data security is everything. As a PCI DSS Level One Accredited Service Provider since 2010, we ensure organisations reduce their risk of fraud by securing sensitive data within contact centre and IT environments. For more information go to www.eckoh.com
PCI DSS compliance
Multi-channel contact centre solutions
Customer self-service automation
Mobile Applications
Call Centre solutions
Speech recognition
Interactive voice response (IVR)
Fraud prevention
Support
transition and integration for legacy systems
PCI DSS payments
Multi Channel solutions
Customer self service
Speech Recognition
IVR
Omni Channel
Legacy systems support
Contact centre payments
Secure Payments
DTMF payments
Natural Language
Agent Desktop
Hosted IVR
Live Chat
Chatbots
Alternative Payment Methods
Live Chat Payments
e-Wallet Payments
Web Chat Payments
Web Chat
Omnichannel