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Customer Service Consulting Group
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The Customer is ALWAYS #1Excellent Customer Service is made of more than just answering a call, it is an "experience" where your customers interactions with your company are easy, informative and satisfying!Customer Experience Consulting Group can help you optimize your solutions so that your customers will remain loyal, which in turn means they will be more profitable.The Customer Experience Consulting Group has experience in the technology, the design, the operation, and the management of customer service environments, either on your premises, outsourced or as a newly hosted solution. Our team is prepared to assist enterprises, hosted service providers or outsourcers! We can assist in your decision making of a vendor, which new applications to add, how to calculate ROI, understand multi-media/multi-channel benefits and then actually help you deploy them!