- You are a large company, you are aiming at improving your customer relationship management solutions and you need an objective and an impartial advice. - You are a SME, on a ponctual mission, you need a support from specialists to find the best providers and to implement solutions tailored to your business. With over 20 years of professional experience in business development of complex solutions, Arandis specialises in Telecoms and CRM software, in Cloud development, and in integration for multichannel applications. Main areas of expertise comprise providing customised global digital transformation solutions in telecoms, email, chat, sms, and social media. Arandis assists its clients in converting complex projects into digital solutions: - Establishing a Digital Strategy : analysis of the existing solution, setting targets, defining specifications - Deciding on the best business model : Cloud in pay-per-use, or on-premise - Finding the right partners : from consultations to negotiations to placing orders - Negotiating contracts : legal aspects, defining KPIs and SLAs as appropriate - Supporting the technical implementation and the run-phase Arandis assists French companies wishing to establish themselves in the UK, and UK companies wishing to break into the French market.