UDM is a BPO organization that takes pride in its people. We consider our teams as our greatest asset. Each consultant is selected against criteria that include a service-oriented mindset, effective communication skills, proficiency in productivity tools and systems, and a working knowledge of the industry and client they support. The UDM leadership team brings in almost thirty years of combined experience in the BPO industry. Having worked with Fortune 500 companies in various verticals, our core leadership has an in-depth understanding of recruitment, training, quality and service delivery functions. We believe in solid preparation and First Time Right executions. Our goal is to get things done and exceed client expectations.We offer the following omni-channel services:Sales and Lead Generation | Customer Service | Technical Support | Content Management | Transcription and Closed Caption | Online/Offline Data Entry Service | Online/Offline Data Processing Service | Online/Offline Data Conversion Service | Online/Offline Data collection Service | Online Data Capturing Service | Web Research Service | Document Scanning Service | Document Indexing Service | Letter Writing - Address Formatting (Envelope Posting) | Virtual Assistant Service | Market Research | Real Estate Support | Account Management