Dan Cuthbert's Company Details
Mold, ENG, GB • 201 Employees
Software
QPC has been at the forefront of contact contact innovation for more than 30 years. From voice, to emerging, multi-channel technologies, the company has long led a worldwide debate on the challenges facing customer experience practitioners, and created pioneering solutions to overcome them.
Customer service Customer satisfaction Software development Call Centre Operational Improvement Customer insight Customer Experience Contact Centre Customer retention Data analysis Management Information Big data Data analytics Data visualisation Call centre Data migration Enterprise software Business transformation Customer journey Call Recording Customer journey mapping Workforce optimisation Workforce management Cloud Contact Centre CUSTOMER INSIGHT Cloud applications Business Insight Journey Mapping Man