Dan Harkins
Senior Project Manager - Hosted Managed Services at KANA Software - Santa Clara, California, US
Dan Harkins's Colleagues at KANA Software
Dan Harkins's Contact Details
(408) 830-5400
Leawood, Kansas, United States
KANA Software
Dan Harkins's Company Details
KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we help create differentiated and personalized customer experiences that count. KANA is based in Silicon Valley, California and has offices worldwide. For more information visit www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.