Dana Heidrich's Contact Details

Dana Heidrich's Company Details

SatCom Marketing

New Hope, MN, US • 100 - 249 Employees
Advertising/Marketing/PR

SatCom Marketing, LLC SatCom Marketing built its reputation as a leading teleservices provider to the cable/broadband industry. SatCom specializes in outbound sales, inbound sales, customer service calls, survey work and lead generation for business and consumer markets. We have deep experience in marketing and selling voice, video and data products. In addition, we have a wealth of experience in upselling ancillary products like internet speed upgrades, DVR service, digital tiers and premium channels. Our mission is to deliver quality sales and meaningful customer interactions for our clients to help them meet their business goals and ROI objectives.SatCom is a sales organization, focused on delivering quality sales and the highest close rates in the industry. We believe in a consultative sales approach which means tailoring our presentations to the needs of the customer. SatCom was founded with the idea that quality is the cornerstone of our business. We are monitored by an independent monitoring firm which compares our results to other teleservices vendors. SatCom has had the highest quality scores for the last 5 of 6 QTR's and was named Time Warner Cable's Quality Vendor of the Year for 2011.SatCom Marketing received SRO (Self-Regulatory Organization) accreditation from the Professional Association for Customer Engagement (PACE) in 2011. As of August, 2012, only 17 other companies have earned this distinction.