Daniel Ficek's Contact Details

Daniel Ficek's Company Details

Emeldi Group

Prague, Prague, Czech Republic • 62 Employees
Information Technology & Services

About Emeldi GroupThe Emeldi Group is a leading provider of digital commerce and CRM solutions to the communications service provider (CSP) industry. The Emeldi Group's evolution started in 1998 as a telekom consultancy firm in London, United Kingdom and now operates within a market spanning 4 continents with offices in London, Toronto, Prague, Třinec and Bratislava.Emeldi has developed a disruptive product offering - EmeldiCommerce® - a ready-made, unified Omni-channel digitalcommerce/CRM application specifically designed for theCSP industry vertical, supporting CSP products, services &customer-engagement processes.Emeldi Commerce® has built a formidable reputation as aninnovative vendor for CRM & Digital Commerce Platformsand is recognized by Gartner as a niche disruptor sitting onthe cutting-edge in the area of digitization of the customerexperience in the communication service provider industry.Emeldi Commerce® has been featured in the Gartner DigitalCommerce Vendor Guide for multiple years standing.Business AreasEmeldi's primary line of business centers on enhancing theenterprise customer experience through the incorporation ofstate-of-the-art UX technologies and techniques into our productensuring to always be one step ahead of the latest industrytrends. Our focus is on customer personalization, Omni-channelcustomer journey management, and enterprise-wide unificationof CRM and digital commerce functionality.Emeldi is especially active in the communications, banking,media & service provider sectors where we strive to enableour clients - all operators of cutting-edge, highly-distributedsolutions – to enhance and evolve their IT infrastructures throughintegration of our products and continue to compete within theirrespective domains on the highest of levels.