Danielle Lamb-books's Colleagues at Connect First
Danielle Lamb-books's Contact Details
888-929-1390
Connect First
Danielle Lamb-books's Company Details
We're a rapidly-growing, fast-paced, privately-held, SaaS company based in Boulder, Colorado. Founded in 2004, we set out to revolutionize the contact center industry around the primary mission of helping companies provide exceptional customer experiences.Today, we create world-class telephony software that boasts the highest uptime in the industry (99.999%). We have over 500 clients worldwide and boast a 97% customer retention rate. With the energy of a startup, but the stability of an established company, we're shaking up the contact center industry with innovative and reliable omnichannel software paired with an unmatched level of proactive, hands-on, customer support.Our new, modern, open-concept office houses some of the smartest and hardest working people not only in the industry but, in the tech space. At our core, we're a software company, but our people make the difference.Mission: Help companies provide exceptional customer experiences through omnichannel engagements by providing intuitive, reliable software and unmatched, hands-on support.