Darko Kalovski

Product Support Engineer at Verint Monet - Los Angeles, California, United States

Darko Kalovski's Contact Details
HQ
["310-207-6800","(310) 207-6800","+1 310-207-6800","13104962714"]
Location
Skopje,Greater Skopje,1106,North Macedonia
Company
Verint Monet
Darko Kalovski's Company Details
Verint Monet logo, Verint Monet contact details

Verint Monet

Los Angeles, California, United States • 51 - 200 Employees
Computer Software

Verint Monet is an effective and easy to adopt cloud-based workforce engagement solution that includes workforce management, quality monitoring, performance management and analytics, all in one integrated platform. - Workforce Management for Contact Centers – Monet WFM: Create more accurate forecasts, develop more effective call center schedules and increase agent adherence- Workforce Management for Salesforce® - Create omnichannel & case load forecasting and optimized agent schedules for more efficient case management. - Quality Monitoring: Increase productivity, provide better customer service & comply with legal requirements. Evaluate customer interaction identify coaching opportunities and customer experience detractors. - Performance Management: Easily track, analyze and manage agent, group and center performance to optimize customer service. - Speech and Desktop Analytics: Get more insights into customer interactions and internal processes and deliver exceptional customer service while improving productivity and efficiencies.Customers can quickly and easily optimize all aspects of their workforce with one cost effective solution that is easy to implement in 30 to 60 days, delivers rapid payback and is very IT friendly through its secure cloud-based model. Monet Software has helped many contact centers deliver great customer service and experiences while gaining better insights and cost management.Phone (USA): +1 310-207-6800Phone (International): 888-456-4558 info@monetsoftware.com

Details about Verint Monet
Frequently Asked Questions about Darko Kalovski
Darko Kalovski currently works for Verint Monet.
Darko Kalovski's role at Verint Monet is Product Support Engineer.
Darko Kalovski's email address is ***@monetsoftware.com. To view Darko Kalovski's full email address, please signup to ConnectPlex.
Darko Kalovski works in the Computer Software industry.
Darko Kalovski's colleagues at Verint Monet are Nikola Atanasov, Nilesh Pitale, Nenad Gjorgjievski, Alen Jasharovski, Marko Bekric, Tomislav Bogdanoski, Pance Papazovski and others.
Darko Kalovski's phone number is ["310-207-6800","(310) 207-6800","+1 310-207-6800","13104962714"]
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