David Guennec's Contact Details

David Guennec's Company Details

ViaDialog - Customer Interaction Management

Paris, N/A, fr • 20 - 49 Employees
Telecom Services

A digital hub to process all customer's dialogues and interactions online.ViaDialog is a leading provider of hosted solutions for CIM «Customer Interaction Management». We provide business of all size a one stop shop to deploy on demand multi-channels solutions to process all customers dialogs and interactions including : voice, email, live chat, sms, video, web self-service, social networks, virtual assistantsWe develop, operate and host a state of the art technology platform: 100% native cloud-based, multi-channels, flexible, scalable, cost-efficient, connected and responsive… built by a team of experts.Used daily by hundreds of companies and thousands of agents internationally, Viadialog is the preferred technology partner to leverage richer customer experience and increase satisfaction