Debra Mulcahy

Travel RN at CCT - Bristol, ENG, UK

Debra Mulcahy's Contact Details
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CCT
Debra Mulcahy's Company Details
CCT logo, CCT contact details

CCT

Bristol, ENG, UK • 100 - 249 Employees
Technology Consulting/Tech Services

Call Centre Technology Ltd (CCT), acquired by Capita plc in 2011, is a leading business telephony & contact centre technology specialist, and one of the UK's most qualified and highly regarded Avaya solutions experts.Building a thorough understanding of our clients' customer contact environment, CCT designs, integrates and supports contact centre solutions including: multi-media contact centres; PCI DSS compliant call recording; workforce management software; speech analytics; customer surveys; and predictive dialling.Through Capita's acquisition of Salmat UK, CCT provides advanced speech recognition-based IVR and voice biometrics identity verification solutions.Scale: CCT supports more than 400 customers; 300,000 licenses; 1,000 client locations; 50 countries. We are proud to boast a client retention rate of more than 97%.Clients: 118 118; RIAS; JD Williams; Strathclyde Police; EasyJet; AXA Assistance; IKANO; G4S; Bet365; Travelport; Gold Medal Travel; Total Gas & Power; Lastminute.com; CapitaVendors: Avaya; Verint; NICE; Teleopti, Oak, AVST "CCT's people are definitely experts in their field and I can't sing their praises highly enough": IT Director, Equidebt

contact centre technology business telephony customer experience enhancing applications workforce optimisation solutions
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Frequently Asked Questions about Debra Mulcahy
Debra Mulcahy currently works for CCT.
Debra Mulcahy's role at CCT is Travel RN.
Debra Mulcahy's email address is ***@cctonline.co.uk. To view Debra Mulcahy's full email address, please signup to ConnectPlex.
Debra Mulcahy works in the Information Technology and Services industry.
Debra Mulcahy's colleagues at CCT are Brett Baker, Andy Aguilar, Alfonso Jordan, Eric Deveau, James Jenkins, Everton Francis, Max Asseigne and others.
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