Customer Service Specialist at Simple Call Solutions - Manasquan, New Jersey, United States
Simple Call Solutions A USA Based, 100% Bi Lingual Contact Center that offers a variety of services for Law Firms including 24/7 Answering Service, 24/7 Customer Support, Sales and Telemarketing Campaigns, Lead Generation, 24/7 Help Desk, Administrative Outsourcing and SMS services.With over 10 years of experience and affordable Flat Rates SCS has a proven model with Law Firms of creating efficiency in the in take and litigation processes with full transparency and security.All our inbound agents have experience in the legal services industry including but not limited to:-Mass Torts-Medical Malpractice-Personal InjuryWe approach every call as we are a department of your company, not an outsourced service with empathy and strategy acquiring the important information in a professional manner.FLAT RATESWhether you simply want us to take a message after hours or process your intake SCS charges a Flat Rate.Our 10 years experience in the Legal Services industry gives us the ability to charge Flat Rates on services because we know what the intake process entails and how to strategically acquire the necessary information with empathy and building trust with the plaintiff.You should not have to pay high per minute fees or overages and your office should not be overwhelmed with the telephone.Try Simple Call Solutions and we will eliminate the headache of Intake and the headache of the telephone in general.