Support Technician at Digital Solutions / Inmate Telephone, Inc - Altoona, Pennsylvania, United States
Digital Solutions / Inmate Telephone, Inc. is a technology company that specializes in automating corrections agencies. We have become the largest provider of software solutions to the corrections industry in this country by building a business practice focused solely on corrections. Our company offers a full range of client services, from business analysis and design to implementation services such as training, installation and data conversion. Additionally, we offer a full suite of post implementation support services such as a 24x7 help desk to service your needs 365 days a year. Exceptional support and service means that our customers stay with us for a very long time as evidenced by our ninety-seven percent customer retention rate. Our product line includes offerings for: prisons, jails, probation, parole, juvenile detention, and inmate telephones.