Durga K

Software Engineer at VOZIQ - Reston, VA, US

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888-427-2328
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VOZIQ
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VOZIQ logo, VOZIQ contact details

VOZIQ

Reston, VA, US • 100 - 249 Employees
SaaS

VOZIQ provides an end-to-end, cloud-based customer retention solution to help recurring revenue businesses accurately predict and mitigate customer churn risk early in the lifecycle. This is achieved by applying a suite of 10+ machine learning models on combined structured and unstructured customer data. This always-on, predictive scoring for every customer arms businesses with granular visibility of a wide array of attributes that impact customer health, engagement and marketing success. It allows them to identify customer micro-segments based on risk levels, root causes, prior engagements, quick opportunities, etc., and run targeted campaigns.VOZIQ operationalizes intelligence via APIs and expert interventions to create risk-aware systems and teams. The impact comes from large-scale, proactive and more profitable actions through key customer engagement channels such as care and marketing. Learn more about our technology and solutions at www.voziq.com. Schedule a Demo to discover how VOZIQ improves customer Retention: https://voziq.ai/request-a-demo/

Text Anaytics Customer Experience Management (CEM) Text Analytics & CRM Data Integration Contact Center Analytics Customer Experience Analytics Predictive Churn Analytics Professional Analytics Services Contact Center Efficiency Solution Churn Solution Text Analytics & CRM Data Integration Churn reduction Solution Customer Success Customer Experience Retention Management Retention Solution Predictive Text Analytics SaaS Information Technology and Services
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