American Express Pearlsard Travel Services commenced operations in 1984 and received its IATA license in 1988. At its inception American Express Pearlsard employed one Travel Consultant, an accountant and a messenger.The agency has grown from its humble beginnings to a stage where it is regarded as a market leader and today it has a full staff complement of ten.The building blocks to our success and our values are simple and we have even coined a name for them "The Three Pillars of Ubuntu."Pillar 1: Service ExcellencePillar 2: Focus on staff and developmentPillar 3: IntergrityOur Mission Statement is to satisfy EACH and EVERY one of our clients ALL THE TIME through outstanding personal serviceThe Company's head offices are located at 191 Baines Avenue, Corner 10th Street Harare. We are located in the ‘Avenues' out of the Central Business District but easily accessible with plenty of secure parking for our clients.As an accredited member of the International Air Transport Association (IATA) we diligently adhere to the rules and guidelines of the association. American Express Pearlsard Travel Services is also a member of the Association of the Zimbabwe Travel Agents (AZTA) and of the Zimbabwe Tourism Authority (ZTA).