Elias Vives's Contact Details

Elias Vives's Company Details

IMbee Messenger

Barcelona, Catalonia, Spain • 18 Employees
Information Technology & Services

IMbee's software as a service (SaaS) messaging platform enables insurance, retailers, financial services and other businesses to take advantage of the explosion in mobile communication in order to better manage claims, risk, fraud protection, marketing and eventually improving the customer experience. In the XXI century businesses understand the need for consistent marketing communications to ensure promotions hit the right customers at the right times and Customers expect to engage with companies on their own terms.Real time communication, fraud protection, debt collection or claims management have become important drivers of customer satisfaction and loyalty. This scalable multi-platform solution is aimed to help companies to implement a corporate messaging system with an intuitive interface and fast deployment mode. IMbee's SaaS platform is flexible and easily integrable, enabling companies to interact in real time with their customers in ways that strengthen customer loyalty while minimize business risks and claims. Within the organization IMbee's SaaS platform allows employees send encrypted messages with large files, delete remote content, or enhance project collaboration and communication among individuals or on projects that need immediate and constant attention. IMBee is available to download onto computers running Windows or Mac, as well as Android and iOS smartphones and tablets. IMbee is currently based on a freemium model for individuals with a business platform with an specific set of features requiring organizations to pay per user/month. Our vision is to provide solutions that allow businesses to communicate with their customers and employees in real time, using secure instant messaging technology through their preferred channels in order to solve matters such as manage claims, improve customer satisfaction, identify fraudulent credit transaction, confirm a payment plan or fix a customer issue.