Head of Customer Experience, Retention and Brand at MyOptique Group Ltd - London, ENG, UK
Buying prescription glasses online used to be exclusive to the high street. However, in 2004 MyOptique challenged that, changing the way we buy eyewear by making it not only accessible online but affordable, safe, and easy too.Now we are home to two main e-commerce brands, Glasses Direct, now the UK's most-trusted online prescription glasses retailer, and Sunglasses Shop, home to some of the world's most iconic eyewear brands.We listen to our customers. Their feedback, concerns, and satisfaction are what help push us to improve our service. They help us adapt to an ever-changing landscape, and keep us ahead of the game.Working together across two UK locations - London and Swindon - MyOptique Group holds strong core values that run throughout the company, we call this our WIRED philosophy. It incorporates:Working TogetherInnovationRespect and TrustEntrepreneurial SpiritDiversityLearn more about MyOptique Group or discover job opportunities on our website.