Elly Castles's Colleagues at HT Ad Ops (human traffic)
Elly Castles's Contact Details
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Melbourne, Victoria, Australia
HT Ad Ops (human traffic)
Elly Castles's Company Details
HT is the Ad Ops division of A&A Digital Services, a digital advertising company specialising in commercialisation, operations and technology. Founded in June 2011 by Amy McCormack, we have a time-proven model and exceptional reputation, we are continuing to expand both our team and our offering.What's with the name? It was driven by the knowledge that tech is just a vehicle, and that it needs the human input, support and interaction to fulfill it's promise and deliver it's best outcomes.HT provides a range of services covering ad operations support in a range of flexible ways, designed to provide whatever level of support you need, for as long as you need it. The HT team is an amalgamation of some of the most experienced and long-term ad operations professionals in Australia with well over 100 years of experience between us. We've been in the digital media market since its infancy, and we bring our wealth of experience together in a way that allows us to cover all your operations and technology needs, no matter how simple or complex they are.We have feet on the ground in both Sydney and Melbourne and are the largest and most established ad operations and ad tech support services group in Australia.We've developed our service levels and skillsets to have dedicated teams covering buy-side and trading desk operations, sell-side systems and ad operations.We are continually learning new skills and expanding our services to cover whatever the newest digital product is.Trafficking support includes:Contract based cover for holidays, gaps between leavers and new startersOverflow cover for busy periods and migration projectsFully outsourced trafficking solutionsAd tech support and troubleshootingThrough A&A , we can also assist with:Adserver setup and implementationProject and event based tasksInventory and yield managementMonetisation HT support is locally based and all work is done by experienced operations specialists.OUR MODELIn keeping with our "take the pain out of things" approach, we work just like an internal operations team does. You send us your assets and orders or your query and we take care of the rest. You'll always know who you are dealing with, but we back each other up so that if your primary contact is away for any reason, someone else in the team is there to look after you. We have proprietary internal tools that we've built to manage our client inboxes and ensure that nothing gets missed. We operate under a clear and transparent "time and materials" model. No minimum time blocks, no fixed retainers, no cumbersome ticketing systems, no extensive response times. We agree on SLA's and we record minutes spent on your requests.For more information on how HT are able to assist with your ad tech and trafficking needs, please contact Amy at amccormack@humantraffic.com.au