Vice President of Knowledge Services (Contract) at RightITnow - San Francisco, California, United States
RightITnow delivers real-time, cross-domain event correlation software that enables enterprises to optimize IT Operations processes so they can drive down costs, resolve problems faster and assure end user services. It achieves this by automating the event to alert to incident life cycle and bridging the gap between IT Operations center and the Service Desk – driving higher productivity and effectiveness.