Eric Monroe's Contact Details

Eric Monroe's Company Details

Zephyr Networks, Inc

, California, United States • 11 - 50 Employees
Information Technology and Services

• We align our goals with your goals, so when you succeed, we succeed.• Client-centric service with transparent communication that makes the client feel confident that their IT infrastructure is secure, compliant, and protected based upon client requirements.• IT solutions that are customized to meet the unique needs of each client.Real-time help desk to resolve your issues with U.S.-based phone and chat services.• Proactive, personalized checklist based, IT standards alignment for network systems, security, and software to help minimize and prevent unexpected surprises.• We explain IT solutions in plain English so our clients understand the value of our services, and how the right managed IT support can fuel their company's success.• Trusted Technology Success Partner that functions as your virtual CIO. Empowers you to focus on your business success rather than worrying about IT issues.• Proactive business contingency testing, including regularly testing your backups.Education to help management and internal teams understand IT processes. • Security Awareness Training to help users be proactive in preventing unexpected security issues.• Fixed price support making IT budgeting easier.• Based on our experience and knowledge, we implement the best IT processes for your business using the optimal tools to ensure those processes execute appropriately.• We help set your company's IT standards and back-up procedures, which are incorporated into the process.