Eric Murray

Chief Compliance Officer at Support Services Group - Waco, Texas, US

Eric Murray's Colleagues at Support Services Group
Karen Whitley

Technical Support/Customer Serivce Agent

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Chris Turner

Director of Process & Performance Management

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Ron Dutta

Vice President of Business Development | US & Nearshore Contact Center | Omni-Channel CX Solutions

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Customer Service Technical Support

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Eric Murray's Contact Details
HQ
(254) 299-2700
Location
Lincoln University, Pennsylvania
Company
Support Services Group
Eric Murray's Company Details
Support Services Group logo, Support Services Group contact details

Support Services Group

Waco, Texas, US • 1983 Employees
Outsourcing

Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services. Our leading omnichannel solutions drive success for businesses across the globe. Our teams specialize in back-office support, CX, tech support, business intelligence, revenue generation, collections, and performance management — always with a focus on first-call resolution and customer satisfaction. We’ve done this for over 25 years. We know what works across industries: retail, travel, healthcare, financial services, media, electronics, crisis support, quick service restaurants, and beyond. We’re “On It” We embody an “On It” culture — we prioritize clients, keep promises, and thrive on continuous improvement. Uncommon Value As seamless extensions of our partner brands, we know customer lifetime value drives success. And we speed to proficiency, meeting critical operational KPIs within 90 days. People We recruit, train, and retain a highly skilled and engaged workforce of 10,000 diverse agents. We’re hardliners for quality. We know the value of empathy. Technology Some brands want to leverage AI early and often. Some want human interactions at every step. Our expertise helps brands take advantage of AI without losing touch with customers. And our highly redundant IT infrastructure gives peace of mind to brands around the globe. Tailored Solutions We collaborate closely with our clients to design and implement programs that raise the bar on customer experience and help them gain a competitive advantage. Partnering with SSG means better CSAT scores, increased loyalty, and higher profitability through repeat business and positive referrals. Our Do/Say ratio is at or near 100%. We keep our word — we call out the risk and offer winning solutions. Get to know us. If you work with us and let us earn your trust, you’ll see your consumer relationships and market position grow — one interaction at a time.

Technical Support Omnichannel Contact Center Customer Service Call Center Customer Care Retail Customer Engagement
Details about Support Services Group
Frequently Asked Questions about Eric Murray
Eric Murray currently works for Support Services Group.
Eric Murray's role at Support Services Group is Chief Compliance Officer.
Eric Murray's email address is ***@s2g.net. To view Eric Murray's full email address, please signup to ConnectPlex.
Eric Murray works in the Outsourcing industry.
Eric Murray's colleagues at Support Services Group are Michael Hovendick, Karen Whitley, Chris Turner, Ron Dutta, Regina Gray, , Curt Persilver and others.
Eric Murray's phone number is (254) 299-2700
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