Erika Guzman

Workforce Management Real Time Analyst at Qualfon - Detroit, MI, US

Erika Guzman's Colleagues at Qualfon
Marvic Jucom

Reports Analyst/Batch Management

Contact Marvic Jucom

Rizza Mae

Customer Service Specialist

Contact Rizza Mae

Riden Barabas

Recruitment Specialist

Contact Riden Barabas

Marlo Rosales

Application Support Specialist

Contact Marlo Rosales

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Erika Guzman's Contact Details
HQ
877-261-0804
Location
Company
Qualfon
Erika Guzman's Company Details
Qualfon logo, Qualfon contact details

Qualfon

Detroit, MI, US • >10000 Employees
Outsourcing

Qualfon is a full-service marketing solution and contact center service provider offering full customer lifecycle management: lead generation, end-to-end integrated marketing, multichannel customer engagement, and fulfillment. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. At peak, we have approximately 14,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana, Mexico, and Costa Rica. Qualfon's mission to "be the best and make each person's life better" means we invest in our people and, in return, they take better care of you and your customers. Qualfon's employee retention regularly exceeds the industry average, which creates a person-driven value chain: our employees stay longer, providing a higher quality service at a lower price.

Call Centers and Contact Centers Technical Support Business Process Outsourcing (BPO) Social Media Support Back-Office Processing Claims Management Customer Service Escalations Retention Sales Up-Selling/Cross-Selling Proactive Online Chat Services Outsourcing Business Services Nec Outsourcing/Offshoring Staffing Outsourcing Business Services
Details about Qualfon
Frequently Asked Questions about Erika Guzman
Erika Guzman currently works for Qualfon.
Erika Guzman's role at Qualfon is Workforce Management Real Time Analyst.
Erika Guzman's email address is ***@qualfon.com. To view Erika Guzman's full email address, please signup to ConnectPlex.
Erika Guzman works in the Outsourcing/Offshoring industry.
Erika Guzman's colleagues at Qualfon are Maryphel Aquino, Marvic Jucom, Rizza Mae, Mary Catane-Omictin, Giovanni Sierra, Riden Barabas, Marlo Rosales and others.
Erika Guzman's phone number is 877-261-0804
See more information about Erika Guzman