Erin Koch's Contact Details

Erin Koch's Company Details

Northwinds Contact Solutions

Phoenix, Arizona, United States • 51 - 200 Employees
Telecommunications

Northwinds Contact Solutions is a boutique provider "cloud based" call center and telephony solutions. Our solutions are designed to improve customer contact rates, improve efficiency, and dramatically increase your contact center ROI. Call Centers that utilize "cloud based" solutions can save 20% - 50% over owning and managing expensive equipment in-house.Northwinds does not have a sales force and instead grows its business through VAR's, agents, and strategic partners. We are currently seeking RBOCs, CLECs, call center consultants and telecom master agents to resell Northwinds "cloud based" call center and telephony solutions with fantastic margins. Solutions include: Automated Client Response (ACR): An affordable, state-of-the-art, highly customizable, automated, interactive outbound communication platform. Cloud Based Call Center Platform: A robust, dynamic, hosted call center platform that includes an ACD, Evolution hosted dialer, detailed reporting, call recording, live call monitor, and agent whisper functionality. Evo Dialer – The most efficient, robust, hosted dialer on the market today. This hosted dialer provides functionality unavailable by any other dialer on the market, hosted or otherwise.Cloud Based Office Phone: An affordable IP based office phone platform with no PBX required. http://www.northwindscontactsolutions.com