TenPoint Complete is a contact center based in Plain City (Columbus) Ohio. Our goal is to help organizations succeed by offering omni-channel support services. We are also a government provider of customer and employee satisfaction measurement under a MAS contract with GSA.Our Services Include (but are not limited to) : ✔️Omni-Channel Contact Center ✔️ FAQ / Knowledge Base Administration ✔️ Market Research & Intelligence ✔️ CSI / NPS Surveys✔️Lead Generation✔️List Fulfillment✔️Customer Journey Mapping (NPS Certified)✔️Cloud-based Portal and Community Development✔️Custom App Development✔️Customer Satisfaction Measurement✔️Employee Satisfaction Surveys✔️Inbound Order Processing✔️Help Desk / Support✔️Follow-up on Lost Customers