Head of Customer Success and Client Engagement at Utility Software Services - Hawthorn East, Victoria, AU
Utility Software Services provides assistance to energy retailers to begin to effectively run front and back operations at a cost effective rate. USS provides a suite of services and solutions are designed to be customer-centric, delivering high-quality, robust technological solutions for energy retailers. This allows clients to focus on the very core of their business, to provide their customers with power effectively. USS’ consultants are there every step of the way, guiding electricity retailers through the end-to-end process to become an energy provider that operates seamlessly. USS offers a suite of technologies to help optimise the operations of clients and enable new jurisdictions, product and pricing campaigns, small grid solutions, operational improvements and more; on time and within budget. USS specialises in: • Business Process Management • Energy Consulting • IT Consulting • Insights and Analytics USS provides IT solutions that perform: • Billing management technology • Customer portal technology • Data cleansing software • CRM management software • Pricing comparison