Felipe Lam's Contact Details

Felipe Lam's Company Details

Proximity Software

Austin, TX, US • 100 - 249 Employees
Technology Consulting/Tech Services

The world is changing, and so are your customers. At Proximity Software we help you implement industry leading Omni Channel and Process automation projects leveraging Artificial Intelligence. We partner with companies that can see the changes that are coming and are ready to adapt to win. The software that we work with is ground breaking in its ability to engage with your customers, streamline processes, and automate in ways that couldn't be done before.   We specialize in automating internal processes to reduce operational costs and increase return on investment. We help our customers ingest data from any source, extract that data, and run it through digitally automated processes (including systems with no APIs or documents that used to be impossible to read with an OCR). Our founder has a history of implementing solutions that have reduced companies' overall contact rates, lowered their cost per call, and increased customer NPS by providing predictive, proactive, and contextually correct customer experiences. Using machine learning we can help you create an understanding of your customer and give you control over their experience to delight them and outstand your competition. We also help you integrate, extract data, and manage any application in an automated fashion. We're official distributors of a document processing solution that has better accuracy in extracting complex data from documents than a well-trained knowledge worker. We provide solutions for automating those data entry tasks that you outsource as they require manual data entry. Automating these tasks will let you get rid of those large BPO providers who use human agents to do the data entry. We successfully automate data entry tasks at 100% effectiveness. You will save time and money in the process.  At Proximity Software we build long term and value driven relationships with our customers.  We drive amazing value by staffing correctly and focusing on excellence in our deliverables.