Fernando Serrano's Contact Details

Fernando Serrano's Company Details

Yalo

, California, United States • 51 - 200 Employees
Information Technology and Services

Yalo helps businesses offer a delightful customer experience on the world's biggest messaging apps. Every business on yalo has a chatbot with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatbot is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the yalo platform businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger.\\Yalo uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalo is composed of Columbia University and Salamanca engineers, former paypal technical leads, and is supported by a group of investors from New York, Mexico and Latin America. \\Want to offer superior customer experiences, visit here: http://yalochat.com