Frances Payne's Contact Details

Frances Payne's Company Details

nexTier Innovations

Durham, NC, US • 5 - 9 Employees
Technology Consulting/Tech Services

nexTier™ is a highly collaborative community of people and ideas; purpose-driven, relentless, and we get things done. Our community spans our employees, our customers, and where and how we live. We are deliberately passionate and inexorably driven to make a real and positive difference in what we do. Our community is some of the most forward-thinking and talented strategists, architects, designers, and problem solvers who are committed to delivering real business value. We learn from all that we do and share knowledge with our community to ensure successful outcomes and self-sufficiency.What We DoWe listen. We partner. We deliver.We inspire clarity and confidence in how we work with you. Building trust and confidence through open conversation and transparency is paramount. We do that by listening to understand your imperatives; partnering with you to share the risks and collaboratively validate outcomes; and delivering by effectively serving your needs. We create a community atmosphere of respect and cooperation, and set the stage for you not to be afraid. Our process focuses on what matters most to you -- business value, solutions that really work, and benefit realization.How We Do ItWe think. We design. We build. We validate.Let us support you in thinking through the solution with the desired end state in mind. Our thought process involves interactive discussions with you to gain knowledge and eliminate assumptions. We think in the dimensions of people, culture, process, and maturity level before considering technology. We do not force "Best Practices"​ on you as we understand those practices may not be "best"​ for you. Instead, we use our flexible frameworks to design iteratively with your active involvement, consistently asking questions, gaining real insights, and going beyond expected results. We build, test, and validate using agile philosophies with intent to prove or even disprove the solution.