Galen Guo's Contact Details

Galen Guo's Company Details

INVAR Technologies Inc.

N/A, , US • 20 - 49 Employees
Technology Consulting/Tech Services

Full-Service IT Solutions for growing private, public and non-profit organizations.We build strategic technology solutions for growing companies in America that want to use the latest technologies as a competitive advantage for their business.Common Client Problems we Solve• Slow, unresponsive, unknowledgeable technical support staff• Inadequate cybersecurity protection• Slow or unreliable network, computers, servers and/or applications• Slow and unsecured work remote setup• Slow and disconnected data systems• Risk reduction campaigns and strategies• Expensive hardware & technology purchases• Unreliable & slow Internet service• Data analysis and reporting to support business growth decisions• Poor Audit gradesINVAR Benefits• Fast Response Times• Average Issue Resolution – 17 minutes• First Call Issue Resolution – 94%• Average time to speak to agent: Chat – 7 seconds. Phone - less than 2 minutes• Client's Business Best Interest in Mind – Margin on new hardware purchases – 0%• Strong Compliance/Audit division – 50% findings reduction on 2nd audit, after 1 year guarantee• Long Client Relationships – average length of client relationship 11 yearsLearn more about us: INVAR.nyc