Gaurav Hora's Contact Details

Gaurav Hora's Company Details

Interactive Business Solutions Pvt. Ltd

Kolkata, West Bengal, India • 501 - 1000 Employees
Outsourcing/Offshoring

At IBS we work only on one vertical serving a single entity Customer, everything else follows.Interactive Business Solutions Pvt.Ltd is a fast growing CRM Company based at New Delhi with PAN India presence. We at IBS provide Unmatched, Innovative, Cost-effective and Customized CRM solutions which include Consultancy in managing customer acquisition, customer relations and customer retention through the multiple business models like the Business Process Outsourcing with (BPO) and Partnership programs with our clients. CRM Consultancy At IBS we understand the importance of your customer and realize that he is our business. We endeavor to Acquire, Maintain Service and Retain him for you. For the process we have solutions and resources par excellence ready to be implemented anytime any day. We not only identify your business needs but also provide you with the solutions to fulfill them. We design strategies and tools to get you the best possible results in the shortest possible time.We at IBS combine expertise in skills and technology to deliver world-class business process outsourcing. Our focus is on providing quality solutions to our clients. We are dedicated to providing superior support services including Back Office Operations, Call Centers, Contact Centers, Human Resource Services Cell, Training and Development, Technical Support, Data Processing Units and Software Development. To be able to continue maintaining standards which the industry follows as benchmarks it's imperative to reinvent and improve strategies and plans and we strongly believe in that philosophy. Our approach towards offering value additions to our clients helps us to strengthen relationship and grow with them steadily. We identify opportunities, overcome obstacles and define realistic goals to achieve success.