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Commercey
Genard Mata's Company Details
In Contact Commercey we have provided outsourced customer care services and supported our B2C and B2B business partners since 2017. 20 clients across e-commerce industries are a testimonial to our knowledge, processes, skills, experience and digitalization. Founded by business-oriented people that understand e-commerce business needs, Commercey makes merchants' lives easier.What works to our advantage is the combination of three key areas of contact center ‒ creative people, flexible processes and technology, making tradition work seamlessly with technology. That's why we can handle more than 35,000 calls every day.Commercey helps you streamline your buyer's operations, implementing strategies that work. We aim to improve customer care for businesses worldwide by tapping more into the consumer's behavior and treating it as fundamental for better customer relations. Our expertise will help you identify and fix points of friction to capitalize on new opportunities and get better results.We use all communication channels to reach, attract and retain customers:| phone| text messaging| e-mail| live chat| direct mail| social mediaWe make innovation of tomorrow available today, remembering that it is always worth to talk.