Gerardo Vilchis's Contact Details

Gerardo Vilchis's Company Details

Auronix

Naucalpan, State of Mexico, Mexico • 51 - 200 Employees
Telecommunications

Auronix is ​​a leader in developing technological solutions that enable the communication between enterprises and their contact. We work with companies of all types of industries including: financial services, retail and ecommerce, logistics, telco, education, travel and entertainment. With our services we help organizations to generate conversational experiences so that they can contact and talk with their clients in the channels they prefer. Including: WhatsApp, Google's Business Messages, Apple Business Chat, RCS, Facebook and Messenger, Twitter, SMS, webchat, email, calls, among others. The conversation in the channels we manage can be handled by chatbots or human agents, or even routed to an external process. Among the most common uses of our services are: conversational commerce, conversational banking, marketing, logistics, collections, customer experience, etc. Our platform, Calixta, is used throughout Latin America, by 15 of the 18 most important banks in Mexico, by the 3 largest collection agencies, by 3 of the 5 most important contact centers in the world, and by more than 1,000 other clients. We have 26 years of experience and 12 of being a leading provider of Communications Platform as a Service ("CPaaS"), a rapidly growing industry. We provide 24/7 service and our service levels are higher than 99.9%. We love solving highly complex technological challenges, and we are the best ally to support companies to improve their customers' experience. If you are looking to create exceptional B2C conversational experiences contact us at www.auronix.mx or at 55-4438-0001