Glen Sugimoto's Contact Details

Glen Sugimoto's Company Details

ELERTS

Weymouth Town, MA, US • 20 - 49 Employees
Public Safety

Organizations can only respond to problems they know about. That's why the ELERTS mission is to provide airports, transit agencies, and cities with the ultimate in situational awareness — so our clients are informed about what's going on in their ecosystem at all times.More than 35 airports and transit authorities rely on ELERTS, including 3 of the top 10 busiest airports in the US: Denver, Sea-Tac, and DFW. Transit agencies from Boston to Atlanta to Dallas, San Francisco, and more rely on ELERTS situational awareness to manage safety and customer experience.With the ELERTS "See Say" incident management system, passengers, employees, and visitors act like sensors in your surveillance network. People quickly report concerns using mobile phones. Whether those concerns regard safety, maintenance, or customer experience, the appropriate department is immediately aware of the problem.Got cameras? Our "Attention Engine" technology dramatically enhances the value of your CCTV investments. Based on a simple report from a mobile phone, ELERTS's console identifies which camera a dispatcher needs to look at, right now, to see a live incident.ELERTS helps people in need of help. We have unique transportation-domain experience because we've spent more than 10 years developing mobile safety-reporting solutions for airports and transit agencies. ELERTS has helped agencies find missing persons, aid vulnerable persons, and discover human trafficking. We've worked closely with San Francisco BART for the Not One More Girl campaign and with transit agencies like SEPTA and DART to manage and assist vulnerable persons.When people see trouble, they need more options than to Call 911. Not every issue is an emergency. Phone calls are inconvenient, indiscreet, and burden the caller by feeling they are more "in it" than they may want to be. Alexander Graham Bell invented the telephone in 1876. It's time for a better way to ensure your situational awareness: ELERTS mobile reporting!