Grace Thorne's Contact Details

Grace Thorne's Company Details

BEFORE I GO SOLUTIONS COMMUNITY INTEREST COMPANY

Forres, Scotland, United Kingdom • 6 Employees
Health, Wellness & Fitness

Our Mission: "To make end-of-life plans as commonplace as birth plans"We are a UK-based international social enterprise, set up to help people get their end-of-life plans done.We work with IFAs, will writers, lawyers, small business owners, banks, financial institutions, insurance companies – anyone who, for whatever reason, can benefit when their customers are well-prepared for an optimal end of life.When your staff are reluctant to talk about dying, death or grief, or are afraid to mention end-of-life planning solutions to their customers, then your business suffers as a result. Bereaved and grieving colleagues are much less productive, & find it more difficult to make decisions, so their mental health is subsequently seriously affected.Being unable to invite customers to consider their own - or their families' - end of life leads to fewer products being sold, inferior customer service & embarrassment on behalf of both the staff member & the customer if it turns out the customer is bereaved themselves, or suffering a life-threatening illness.All of this affects your bottom line.We have developed a range of products, courses and professional training suitable for individuals, families and corporations to use.Our team of over 65 accredited End of Life Plan Facilitators in 7 countries are able to offer training to your staff so they:● feel more at ease mentioning the ‘d' word;● feel more confident in approaching end-of-life planning matters ● can build trust with their customer in an area most find difficult to even mention, let alone have a conversation about.What people are saying:‘An outstanding training' NatWest‘Without this course, I would not have recorded the decisions that will benefit me and my family . S. Brett, Oxford Instruments plcContact us to discuss how we can provide training for your staff, enhance your customer experience or incorporate our products into your existing range.jane@beforeigosolutions.com+44 1309 671614