Consumer Insights & Rewards Manager at City Experiences - San Francisco, California, United States
City Experiences represents Hornblower Group's portfolio of water- and land-based experiences and includes two sub-brands: City Cruises and City Ferry. City Experiences offers a range of land-based experiences including shore excursions, partner-offered experiences, multi-port packages, and Cruising Excursions, ShoreTrips, and Walks products. Its iconic water-based experiences are branded City Cruises, and its ferry services are part of the City Ferry division. City Cruises operates public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions. It creates unforgettable experiences across 22 destinations in the U.S., Canada and the UK.City Cruises also operates cruises on behalf of the National Park Service and the Niagara Parks Commission. It currently holds service contracts to provide ferry service to: • Statue of Liberty National Monument and Ellis Island Immigration Museum in New York City • Alcatraz Island in San Francisco, California • Niagara Falls in Ontario, CanadaCity Ferry offers specialized knowledge and expertise required to transport passengers, vehicles and other cargo safely across inland and coastal waterways. It currently operates ferry systems for:• Cross Bay Ferry• Gee's Bend Ferry• Mobile Bay Ferry• NYC Ferry• Oklahoma River Cruises• Pensacola Bay Cruises• Pierce County Ferry• Puerto Rico Ferry• St. Johns River Ferry