Excellent Customer Service at Guaranty Trust Bank - Liberia - Oakland, California, United States
Guaranty Trust Bank (Liberia) Limited was registered on June 7, 2007 and granted a full operational license on March 6, 2009. Its business focus includes institutional investment, commercial and retail banking as well as financial advisory, small to medium and medium to long term capital financing.The Bank is a subsidiary of Guaranty Trust Bank Plc, one of the foremost banks in Nigeria with a Triple A rating; the first indigenous owned sub-Saharan bank to be quoted on the London Stock Exchange and first new generation indigenous African bank to obtain a banking license to carry out fully fledged banking activities in the United Kingdom.GTBank Plc, Nigeria, currently owns 99.43% of the issued share capital of the Bank with some highly reputable Liberians holding 0.57%.The Bank currently has eight (8) business locations: Clara Town, Randall Street, Redlight, Sinkor, Waterside, RIA, Ganta, and Buchanan, and intends to extend its branch network to other parts of the country in line with its long-term investment strategy in the Liberian economy. This has been supported by the increase in paid up capital of the bank by its shareholders from US$10 Million to US$15 Million, which is well above the prescribed regulatory minimum of US$10 Million.With Eight (8) years of operation in Liberia, the Bank has become a well recognized and trusted brand that is associated with high quality customer service, professionalism, innovation and superior financial performance with a strategic vision for growth. This is evidenced by its adjudication as "Most Outstanding Bank in Liberia" in 2011 and 2013, and "Best New Entrant Bank" in 2010 at the National Excellence Awards as well as "Best Bank of the year 2010" by the Global News Network (GNN) Liberia. The Bank was also the winner of the Liberia Bankers' Association's 2010, 2011 and 2012 Soccer Champion's Cups, Best Bank of the year at the 2017 Liberian Business Awards, Best Internet Bank Liberia 2017 and Best Retail Bank Liberia 2017 by the Global Banking and Finance Review, thriving on our understanding of the need to have a well-balanced lifestyle.As a way of life, the Bank maintains a strong ethical stance and engenders open work system whilst empowering the right people. This is amplified by the fact that 283 out of its 289 young and dynamic employees are of Liberian origin, contributing to the transformation of the banking industry and availing the public with top quality banking products and services.The Bank's central focus is on customer service with the objective of improving service standards in the banking industry by exploring innovative ways of adding value to its customers. At Guaranty Trust Bank, we are driven by our values and seek to create a friendly and welcoming environment that nurtures team spirit and excellence in the individual. We are constantly evolving and require people who are ready and willing to embrace change.