From their purpose built Australiana shearing shed style premises, fully guided tours are conducted through the factory on a raised viewing platform where visitors can experience the sights and sounds of a fully operational manufacturing plant. Visitors watch and learn about the making of Mortels UGG boots, from the raw materials used through to the finished product. The tour finishes in store where the very product they have watched being made can be purchased giving visitors greater shopping enjoyment. Mortels Sheepskin Factory is an Australian owned and operated company. Founded in 1958, Mortels has successfully established a reputation built on expertise and experience. Mortels manufacturing base is located at Thornton, and they retail their locally manufactured product from showrooms in both Thornton and Warners Bay. Mortels only distribute in Australia through their own retail outlets to preserve their brand and the quality of Australian manufacturing. They also offer a large range of their products through their website, direct sales to local, national and international customers. Mortels sheepskins are specially selected from Australian grown sheep.