Harsh K.
Technical Customer Service Manager at Customer Support Networks - Poway, California, United States
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Customer Support Networks
Harsh K.'s Company Details
Customer Support Networks
Poway, California, United States • 51 - 200 EmployeesInformation Technology and Services
Our trained agents respond quickly and professionally to every issue, complaint or inquiry. Increase sales by being "present" when your customer is on your website. Get a scalable and dedicated customer support team today. Our team will connect directly to your own help desk solution or take advantage of our SupportCloud™ help desk solution. We are familiar with all major help desks including Zendesk, Intercom, Help Scout and Freshdesk. We have been around for many years and can follow any of your existing processes, tier 1, tier 2 escalations, feedback and were even adept at creating FAQs and knowledgebase articles. Embed our agents directly into your team; effective and robust support professionals with multi-lingual capabilities will guarantee that you are speaking your customer's language and communicating effectively. By utilizing Support as a Service (SaaS) you can be guaranteed that your customers will have the support they need 24x7 backed by a team with decades of service and industry experience.