Heather Setzer's Contact Details

Heather Setzer's Company Details

Simplify

The Woodlands, Texas, US • 157 Employees
Technology Consulting/Tech Services

Simplify is a leading communications consultancy and data services company built to serve the complex demands of large multi-site and contact center operations. Simplify serves over 70,000 customer locations worldwide from their offices in Houston (headquarters), Dallas, Tulsa, and Minneapolis. Services - IT Strategy & Consulting - IT Procurement - Technology Implementation - Lifecycle Support - Enterprise Cost Management - IT Management Software - Proactive Network Management & Monitoring Expertise - Contact Center/CX - Datacenter and Cloud Services - Voice & Data Solutions - Security - Mobility & IoT More than a consultant, Simplify is a provider-neutral, trusted advisor that brings unparalleled industry insight, accountability, and efficiency to the data, cloud, contact center, security, and communications procurement and management processes while holding providers accountable to every action—delivering savings, transparency, and unforeseen options to large companies most riddled by complexity. At the center of Simplify's strategic operations is a seasoned team of industry experts with insider knowledge into an ecosystem of global service providers. They support Simplify's clients through a unique process that combines deep-dive analytics, collaborative strategy, accountable execution, and lifecycle support. Simplify augments this process with a custom portfolio of services that allows their large, communications-complex clients to stay focused on their primary business. This includes services such as predictive network monitoring and management (MMS), Network Operations Center (NOC) support, Advocate (Simplify's inventory and project management tool that provides powerful insight to the inner-workings of the providers), and more. Simplify is driven to transform their clients' complex business reality into simpler, proactive, cost-effective, and completely transparent environments so their clients can focus on their strategic business priorities.