Heather Thomas's Colleagues at Infomedia
Heather Thomas's Contact Details
+61 2 9454 1500
Infomedia
Heather Thomas's Company Details
Infomedia Ltd (ASX:IFM) is a leading global provider of DaaS and SaaS solutions that empowers the data-driven automotive ecosystem. Infomedia’s solutions help OEMs, NSCs, dealerships and 3rd party partners manage the vehicle and customer lifecycle. They are used by over 250,000 industry professionals, across 50 OEM brands and in 186 countries to create a convenient customer journey, drive dealer efficiencies and grow sales. Infomedia has led innovation in retail automotive technology within global OEMs and their dealer networks for more than 28 years and continues to expand its reach within the three regions in which it operates. We have initiated a number of firsts in the global market, which have now become standard expectations and the minimum cost of entry for independent and in-house technology providers. Our SaaS parts selling platform, which includes Microcat® EPC™, Microcat Market™ and Microcat Partsbridge®, allows dealership and trade users to improve productivity and grow parts sales, by precisely identifying and ordering replacement parts manufactured by the world’s leading Automakers. Our SaaS service selling platform, which includes Superservice® Menus™, Superservice Triage™, Superservice Register™ and Superservice Connect™, allows dealerships to continually deliver customer-centric service experiences with online service appointments, repair quoting and vehicle inspections. Our new DaaS and insights platform, Infodrive™, combines leading-edge data analytics with our deep expertise in global aftersales to drive predictive marketing and dealer performance programs for global Automakers. In 2021, Infomedia acquired SimplePart, a leading global provider of B2B and B2C aftersales e-commerce solutions. SimplePart’s intuitive platform provides Automakers and dealers with a branded website, online store and digital marketing support to increase sales of parts, accessories and services.