Heather Westerfield

Office at CCT - Bristol, ENG, UK

Heather Westerfield's Colleagues at CCT

Shelton India

Social worker, computer operator

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Francis Mercy

hrd

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Heather Westerfield's Contact Details

Email (Verified)
***@cctonline.co.uk

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Mobile Number
(XXX) XXX-XXXX

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Location

Company
CCT

Heather Westerfield's Company Details

CCT

Bristol, ENG, UK • 100 - 249 Employees
Technology Consulting/Tech Services

Call Centre Technology Ltd (CCT), acquired by Capita plc in 2011, is a leading business telephony & contact centre technology specialist, and one of the UK's most qualified and highly regarded Avaya solutions experts.Building a thorough understanding of our clients' customer contact environment, CCT designs, integrates and supports contact centre solutions including: multi-media contact centres; PCI DSS compliant call recording; workforce management software; speech analytics; customer surveys; and predictive dialling.Through Capita's acquisition of Salmat UK, CCT provides advanced speech recognition-based IVR and voice biometrics identity verification solutions.Scale: CCT supports more than 400 customers; 300,000 licenses; 1,000 client locations; 50 countries. We are proud to boast a client retention rate of more than 97%.Clients: 118 118; RIAS; JD Williams; Strathclyde Police; EasyJet; AXA Assistance; IKANO; G4S; Bet365; Travelport; Gold Medal Travel; Total Gas & Power; Lastminute.com; CapitaVendors: Avaya; Verint; NICE; Teleopti, Oak, AVST "CCT's people are definitely experts in their field and I can't sing their praises highly enough": IT Director, Equidebt

contact centre technology business telephony customer experience enhancing applications workforce optimisation solutions

Details about CCT

Frequently Asked Questions about Heather Westerfield

Heather Westerfield currently works for CCT.

Heather Westerfield's role at CCT is Office.

Heather Westerfield's email address is ***@cctonline.co.uk. To view Heather Westerfield's full email address, please signup to ConnectPlex.

Heather Westerfield works in the Information Technology and Services industry.

Heather Westerfield's colleagues at CCT are Kim Dong, Jadagal Kumar, Shelton India, Mahesh Devadiga, Jui Gadkari, Easwari GS, Francis Mercy and others.

Heather Westerfield's phone number is