Customer Service Representative at Ziqitza HealthCare Ltd. - Mumbai, Maharashtra, India
Incepted in 2005, Ziqitza HealthCare Ltd. (ZHL) is one of the leading players in India's Emergency Medical Services (EMS) industry. It was set up by a group of young professionals, who identified the need for an organized and networked ambulance service system in India to effectively respond to all kinds of medical emergencies. Whether it's an accident or a major ailment, the first few minutes are critical in saving a life. Recognizing this need and realizing the gap that existed in the Indian market, the founders began their journey to create the best emergency response service in India, at par with the capabilities & operations of 911 in the US, and 999 in the UK.Over the span of 16 years, ZHL has established a solid presence in the EMS sector of India. The company has grown exponentially, from being a start-up with 10 ambulances to a well-established corporate entity with a fleet of 3,022 ambulances across 18 states in the country and almost 10,000 employees. ZHL regularly partners with state governments and the National Health Mission (NHM) to operate the 108 ambulance service helpline for emergency medical services & 104 health helpline for health-related queries.With years of expertise in the pre-hospital segment and EMS outsourcing, ZHL has now taken the next step in healthcare by offering services for workplace health & safety. With the vision to become a ‘one-stop solution' for corporate wellness and holistic healthcare, ZHL provides turnkey solutions including ambulance on site, wellness at workplace, telehealth services, medical rooms, doctor on site & occupational health centers.Top companies from E-com, Manufacturing, Insurance, IT, Real Estate & FMCG sectors have reposed their faith in ZHL to avail of its customized healthcare solutions.