Ian Apperson's Contact Details

Ian Apperson's Company Details

We have one passion. To help our Clients succeed.\\Empowering them with transformational business solutions that deliver exceptional performance, outstanding customer experiences and measureable results.\\PPT Solutions is a premier provider of Client-centric, performance-based Customer Experience and Business Optimization Solutions. Whether a Fortune 50 company or an emerging small business, we passionately deliver a broad range of people, process and technology solutions customized to increase customer advocacy, enhance revenue and optimize operational efficiency. With over 60 years of combined experience and an extensive portfolio of Management Consulting, Professional Services and Partnership Solutions capabilities, our Clients rely on us for advanced insights, adaptive business processes and innovative growth strategies.\\Experience Highlights:\\• Direct, hands-on experience managing and outsourcing multiple call centers from small to large organizations.\\• Over six decades of combined experience both running and transforming call center operations leading to best-in-class results and bottom-line impacts.\\• A demonstrated focus singularly aimed on end-to-end call center logistics that includes your Operations, Call Center Team and Customer Experience.\\Recognized by CIOReview as one of the Top 20 Most Promising Customer Experience Solutions Companies, PPT Solutions empowers our Clients with transformational business solutions that deliver exceptional performance, outstanding customer experiences and measurable results. \\Visit pptsolutions.com to learn how we optimize your business and customer experience.