Ibrahim Madkour's Contact Details

Ibrahim Madkour's Company Details

Smart Info Plus

Cairo, Cairo Governorate, Egypt • 51 - 200 Employees
Information Technology and Services

ITO, HRO, Marketing, Call Center, Recruitment, Business Consultation, ITO Services, Information Technology, Payroll And Personnel, Call Center Setup, Training, Call Center Management, Hotline setup, and Short number setup.- Vision: Is well positioned to provide the highest levels of call center outsourced service to our clients. We will manage the customer experience across the complete life cycle (acquisition, care, and value maximization) by professionally handling every telephone, email and web interaction with the customer professionally and courteously.Our services are designed to delight the customer and increase revenues while enhancing the relevant Net Promoter's Score.- Mission: We, as a trusted partner, will utilize our people, process, technology and the best practices in the industry in order to provide a wide array of customization BPO and ITO services that will help our clients achieve their business objective sand maximize the return on investments using simple business models that are aligned with business targets.- Values: We are committed to align information technology with your strategic business objectives, while accelerating time to market access through a cost efficient service model improving the decision making process for market leading moves and adding a competitive edge in the markets that you serve facilitating the achievement of your strategic goals. We will utilize our domain experts and people's capabilities to provide scalable and adaptable service models while continuously improving and fine tuning the processes and technology in place leveraging an unmatched alignment of service level metrics with your business.