Established in 2002, AIG BPSI, now rebranded as Integra Business Processing Solutions Inc., is one of the pioneers in the captive offshore business processing operations in the Philippines. Starting with just a little over 50 personnel, the company now has an 800-strong operations force catering to simple to complex processes in the insurance and financial services industry. More than its reputation for quality and customer service excellence in the areas of call center and back office operations it has earned through the years, Integra is built on a culture of open communication and teamwork which fosters people development, customer focus, performance management, integrity, respect, and entrepreneurship.