Ivan Durrant's Colleagues at Four Digital Solutions
Ivan Durrant's Contact Details
Four Digital Solutions
Ivan Durrant's Company Details
As a dynamic and rapidly expanding Print Management company we set out to work differently from much of the industry by delivering the highest service levels coupled with high quality equipment, employing highly trained engineers and sales staff. Our aim is to be extraordinary in everything we do, we remain curious about what we can do better to add value to our clients. With customers in virtually every industry, we use our decades of experience with interviews, site-surveys and print audits to create a bespoke solution that works for you and saves you money at the same time (29% saving on average). We demonstrate how to reduce wastage on cost and materials whilst showing you how to maximise the full capabilities and print qualities of the machines we provide. Our recent customer satisfaction survey gave us an excellent NPS, 91% of our customers would recommend us to a friend. Clients who resigned their contract with us in 2019 rated the quality of our service their top reason for renewal.We regularly service your machines and install smart software. You print securely, eliminate waste and see exactly where you spend your money.We have an average response time of 1.2 hours to breakdowns, and a 4 hour response guarantee. 95% of customers agree our response time to a breakdown/issue is fast and it's quickly resolved. We're the only company in the industry who will take your grey box and reimagine it. Any colour. Any design. This branding service is exclusive to 4Ds customers.